Cosmetics Retail Manager

2 weeks ago

Sydney, New South Wales, Australia MAC Full time
MAC Cosmetics Retail Manager - Sydney Domestic Airport T2 - Full Time

Position Summary:

We are seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment.

This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing a comprehensive business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high-performing team.

If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.

Many of our field executives and senior managers began their careers at point of sale, and this first-level management role with exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing will provide you with the all-around skills needed to progress further within the beauty industry.

We offer a culture that values diversity of thought and people, progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Key Responsibilities:

  • Proven retail management/assistant retail management experience preferably within cosmetics
  • The ability to provide inspirational, authentic, and personalized customer service
  • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Proficient in Microsoft Office

Requirements:

  • Proven leadership and coaching skills
  • Business management experience in a fast-paced retail environment
  • Ability to create and execute a comprehensive business plan
  • Experience in customer relationship management and team leadership
  • Proficient in Microsoft Office and retail point-of-sale software

What We Offer:

  • Competitive remuneration and benefits package
  • Progressive career opportunities
  • Outstanding training and development
  • A culture that values diversity of thought and people

Job Type: Full-time

Job Number: 249518

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