Loss Prevention Specialist

1 month ago


South Melbourne, Victoria, Australia Costco Wholesale Full time

Daily Responsibilities:

  • Walks the warehouse perimeter to monitor safety and security concerns, maintaining a vigilant eye for potential threats.
  • Familiarizes himself with Costco procedures and applicable laws to effectively prevent internal and external theft.
  • Observes and detects potential security breaches, reporting suspicious activity to the Warehouse Manager.
  • Conducts interviews and detains shoplifters when necessary, maintaining a professional demeanor in all interactions.
  • Prepares and submits detailed reports for internal use and potential prosecution, ensuring accurate and thorough documentation.
  • Maintains evidence and files collected from investigations, adhering to strict protocols for storage and handling.
  • Testifies in court as needed, providing expert testimony on theft investigations.
  • Communicates with fellow Loss Prevention Clerks and Security personnel to share information on local threats and best practices.
  • Provides exceptional customer service, answering phones and assisting callers in a courteous and professional manner.

Additional Responsibilities:

  • Assists with front-end duties as needed, supporting the overall functionality of the warehouse.
  • Collaborates with other departments to ensure seamless operations and effective communication.


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