ICT Support Specialist

3 weeks ago


Canberra, ACT, Australia Ignite Recruitment Full time
About the Opportunity

We are seeking a highly skilled and experienced ICT Support Officer to join our team at Ignite Recruitment. As a key member of our team, you will be responsible for providing technical support and services to our clients and stakeholders.

Key Responsibilities
  • Provide routine technical support and services to clients and stakeholders
  • Manage and resolve IT service requests and incidents
  • Contribute to the development and implementation of IT service management processes and procedures
  • Manage relationships with stakeholders to achieve work area and objectives
  • Prepare and maintain technical documentation and knowledge articles
Requirements
  • Previous experience in IT service desk or help desk roles
  • Highly developed technical skills and knowledge of IT service management processes
  • Strong communication and interpersonal skills
  • Ability to work flexibly and respond to changing demands

About Ignite Recruitment

We are a leading recruitment agency in Australia, providing temporary, contract, and permanent recruitment services at all levels of seniority for businesses in both the public and private sectors. Our expertise spans various industries, including IT and digital, government, business support, engineering, information management, and professional services recruitment.



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