Holiday Experience Manager
1 week ago
Are you passionate about delivering exceptional customer experiences and creating unforgettable holiday memories?
We have a fantastic opportunity for a Reservations Consultant to join our team. As a key member of our reservations team, you will be responsible for managing bookings, including direct guests, trade and group reservations.
About the Role
This is a dynamic and challenging role that requires strong communication and interpersonal skills, as well as a can-do attitude with the ability to use initiative.
Key Responsibilities:
- Creating bookings in a timely and accurate manner
- Handling challenging calls and resolving issues
- Building relationships with guests, trade partners and stakeholders
- Upselling and cross-selling inventory and properties
Requirements:
- A knowledge of the trade distribution network
- Previous experience in a similar role within the tourism industry
- Experience working towards key performance indicators
- Excellent communication and interpersonal skills
- A proactive and adaptable approach to problem-solving
What We Offer:
In return for your hard work and dedication, we offer a competitive salary package, opportunities for career growth and development, and a supportive team environment.
Join Our Team:
If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you. Please submit your application today
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