Installation Coordinator
4 weeks ago
This role is the conduit between our customers, our manufacturing, and our installation and glazing teams in the field. As an Installation Administrator, you will be responsible for coordinating the installation of our products, ensuring seamless customer experiences and meeting customer requirements.
Key responsibilities include:
- Liaising with production to ensure timely completion of products
- Scheduling installation dates in line with production and customer needs
- Liaising with customers regarding delivery and installation of products
- Coordinating day-to-day activities of installation contractors
- Preparing documentation for installations
About You
We're looking for a team player with excellent interpersonal skills, able to adapt their communication style to meet the needs of installers and customers. You'll need to be pragmatic in your approach to providing quality customer service, with the ability to think laterally when resolving problems.
Key requirements include:
- Competency in MS Suite
- Ability to quickly gain competency with our in-house CRM system
- High attention to detail and accuracy
- Enthusiasm to work in a rapidly changing and challenging manufacturing environment
What's On Offer
We offer a permanent, full-time position with a competitive salary and benefits package, including:
- On-site secure parking
- Generous discounts on our extensive range of products
- Ability to schedule leave over the Christmas period
- Additional paid day's leave on your birthday
- Flare benefits program - salary packaging, discounts, and premium perks
- Employee Referral Program
- Opportunities to cross-train, enhance your skills, and advance your career
- Employee Assistance Program access
We value diversity in the workplace and promote safety above all else. Pre-employment checks will be required as part of the final selection process, and eligible applicants must have legal rights to work in Australia.", "lang_code": "en"}
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