Practitioner - Sustaining Tenancies Specialist
3 weeks ago
We are a leading not-for-profit organization dedicated to empowering individuals and families to maintain stable housing and thrive within their communities. Our team is passionate about making a meaningful impact and building brighter futures together.
About the RoleThe Practitioner - Sustaining Tenancies is a critical position within our organization, responsible for providing person-centered early intervention/prevention support to individuals and families at risk of homelessness. This role requires a skilled and compassionate professional who can deliver essential services in providing prevention and post-crisis support to clients to maintain their housing for the duration of need.
Key Responsibilities- Develop and implement case plans using a Trauma-Informed approach.
- Assist clients in securing and maintaining housing, promoting independence and community connection.
- Maintain accurate client records and fulfill data collection requirements.
- Adhere to quality standards and encourage feedback through surveys.
- Work within the organization's service framework emphasizing self-determination and social justice.
- Support the implementation of evidence-based practices and promote efficiency.
- Foster positive team relationships and actively participate in meetings.
- Provide peer support and contribute ideas for process improvement.
- Degree in Social Work, Human Services, or a related field, and/or equivalent practical experience in the public and community housing sector.
- Current National Police Check.
- Current Blue Card (Working with Children).
- Current Queensland Driver Licence and access to own reliable vehicle.
- Ability and willingness to travel within and around Toowoomba and Southern Downs service region.
- Proven experience in case management and assessment, particularly within a Trauma-Informed Framework.
- Familiarity with early intervention/prevention strategies, including support for families, individuals at risk of homelessness, and vulnerable populations.
- Knowledge of the public and community housing sector, with an understanding of housing, mental health, substance abuse, and domestic violence issues.
- Excellent written and verbal communication skills, with the ability to negotiate and influence effectively.
- Collaborative mindset with the ability to build strong relationships with diverse stakeholders.
- Solution-oriented approach, capable of working independently while also contributing effectively to a team.
- Proficiency in Microsoft Office suite; willingness to learn and adapt to new software and systems.
- Join a respected not-for-profit organization and make a real impact in your role to assist Queenslanders in need.
- Salary Packaging - get up to $15,900 of your salary tax-free to pay for items such as Rent, Mortgage, Credit Cards, Utilities, School Tuition, and more.
- In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, venue hire, holiday accommodation, etc.).
- Enjoy the potential tax savings of a Novated Car Lease.
- Employee Discounts at some of Australia's leading retailers.
- 6% Bupa Health Insurance Discount.
- Referral App - Earn real $$$ for sharing jobs to your network and potentially earn up to $300 per referred successful starter.
- Career Opportunities - join a company who aim to promote from within to fill new roles with our internal-only Job Board.
- Opportunities to purchase additional annual leave.
- Pastoral Care Support & Employee Assistance Programs.
- Free annual Flu vaccinations.
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