ERP Business Systems Trainer
1 week ago
We are seeking a highly skilled and experienced ERP Business Systems Trainer to join our team at RetireAustralia.
About the RoleThis is a fixed-term contract position, working across business hours Monday to Friday, based in our Brisbane Support Office. While there is flexibility to work from home at times, availability to attend site as and when required is essential.
The successful candidate will be responsible for developing and delivering training programs for Microsoft Dynamics 365 Business Central, creating training materials, conducting training sessions, and providing support to existing users.
Key Responsibilities- Develop comprehensive training/assessment programs and materials for Microsoft Dynamics 365 Business Central.
- Conduct training sessions for end-users, both in-person and virtually.
- Collaborate with the ERP Upgrade Project Team to understand system functionalities and user requirements.
- Create RA user guides, manuals, assessment instruments, and other instructional materials.
- Provide ongoing support and troubleshooting assistance to users post-implementation.
- Gather feedback from users to improve training content and delivery methods.
- Assist in the development of training schedules and manage training logistics.
- Proven experience as a trainer with ERP systems, ideally of both Navision and Microsoft Dynamics 365 Business Central.
- Strong understanding of ERP systems and their functionalities.
- Experience in developing training materials and conducting training sessions.
- Familiarity with finance processes and terminology.
- Bachelor's degree in finance, Business Administration, Information Technology, or a related field.
- Certification in training and development or Microsoft Dynamics 365 Business Central is a plus.
- Excellent communication and presentation skills.
- Strong analytical and problem-solving abilities.
- Ability to work collaboratively with cross-functional teams.
- Proficiency in using training software and tools.
- The wellbeing of all RetireAustralia team members is our priority, and we regularly run initiatives such as safety training, wellness challenges, mental health awareness programs, and a free annual flu vaccination program.
- We have a dedicated learning and development team, who have received industry recognition for their training and development programs, which assist team members to achieve their personal and professional development goals while working at RetireAustralia.
- RetireAustralia offers a free and confidential Employee Assistance Program to all employees and their family members to assist with work-related and personal issues.
RetireAustralia is a leading private owner, operator, and developer of retirement villages with a focus on creating thriving communities where older Australians live the life they choose in their own homes.
Across our villages in New South Wales, Queensland, and South Australia, we are revolutionising retirement living through our continuum of care model and range of accommodation options that integrate independent living with home care services and on-site higher acuity care facilities.
We are also building the future of retirement living, expanding several existing communities and developing new purpose-built communities in areas with high demand for quality senior living.
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