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Internal Sales Professional

2 months ago

Macquarie Park, Australia Endress+Hauser Full time

Endress+Hauser Australia is seeking a highly skilled Internal Sales Engineer to join our West Australian team.

In this role, you will be responsible for providing exceptional customer service and support to our External Sales team, ensuring timely and efficient management of customer relationships.

Key Responsibilities:

  • Provide technical sales support and guidance to customers on our range of products, ensuring they have the best possible experience.
  • Utilize C-360 (Salesforce) to plan and manage day-to-day sales activities, ensuring seamless communication and collaboration with the team.
  • Ensure timely quotations, follow-ups, and processing of orders, maintaining high levels of customer satisfaction.
  • Liaise with logistics to ensure efficient order and delivery processes, minimizing delays and errors.
  • Develop and maintain strong relationships with customers, understanding their needs and preferences to provide tailored solutions.

Requirements:

  • Previous experience in a similar or related role, with a strong understanding of sales principles and customer service.
  • Exceptional communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Technical knowledge and experience with our products, or a willingness to learn and develop this expertise.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to changing priorities.

Benefits:

  • Competitive salary and achievable commission payments.
  • Flexible work-from-home options and a supportive work environment.
  • Access to employee assistance programs and wellness initiatives.
  • Opportunities for professional growth and development, with a focus on customer success and satisfaction.