Career Opportunity in Financial Services

7 days ago

Perth, Western Australia beBeeCustomer Full time $60,000 - $87,000

Delivering Exceptional Customer Experience

As a Personal Banking Consultant, you will play a vital role in shaping the future of our clients. You will be responsible for providing a seamless end-to-end customer experience by offering tailored solutions and expert advice on our range of financial products.

Key Responsibilities:

  • Advise customers on appropriate financial products and services to meet their individual needs
  • Act as a brand ambassador for our organization, ensuring exceptional customer service at all times
  • Introduce and promote digital banking solutions to enhance customer convenience and satisfaction
  • Contribute to meeting customer needs through personal banking products and services with a customer-centric approach
  • Manage customer feedback and enquiries effectively
  • Participate in ongoing training and development plans to stay up-to-date with industry trends and best practices

Requirements:

  • Proven track record in delivering exceptional customer service in a sales or retail environment
  • Ability to understand and provide solutions to meet individual customer needs
  • Passion for delivering first-class customer service and making a positive impact
  • Proven ability to multitask and maintain attention to detail
  • The Higher School Certificate or equivalent certification

Our organization values diversity and inclusion, and we encourage applications from candidates with a variety of backgrounds and experiences. We are committed to creating a workplace culture that fosters continuous professional growth and development, flexible working arrangements, and opportunities for career advancement.

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