Island Hospitality Manager
2 days ago
Kingfisher Bay Resort, a world-renowned destination on K'gari (Fraser Island), is seeking an experienced Front Office Duty Manager to lead the smooth operation of our Front Office department.
About the Role
The successful candidate will oversee Front Office Administration and Reception operations, focusing on delivering exceptional customer service and coordinating frontline services in a fast-paced team-oriented environment. Key responsibilities include:
- Managing day-to-day Front Office activities, ensuring seamless operations and high standards of customer service.
- Coordinating with resort porters and other departments to deliver exceptional guest experiences.
- Maintaining accurate records and utilizing property management systems to optimize efficiency.
Requirements and Qualifications
To excel in this role, applicants should possess:
- A minimum of 2+ years of experience in a similar Front Office position or equivalent knowledge and skills.
- Proven expertise in using hotel booking software and property management systems.
- Excellent communication and problem-solving skills, with a keen attention to detail.
- A dedication to providing exceptional customer service and a "can-do" attitude.
- A valid driver's license and the legal right to live and work in Australia.
About Us
K'gari, a World Heritage-listed island off Australia's eastern coast, offers a unique and breathtaking work environment. As part of SeaLink K'gari, you'll be part of a leading marine and tourism business with a strong focus on sustainability and community engagement.
Benefits
We offer a competitive salary package, including:
- An estimated $80,000 - $110,000 AUD per annum, depending on experience.
- Annual $1000 SeaLink Employee Travel Allowance.
- Access to Worldwide ALL Heartists program.
- 25% off resort dining, retail, and spa.
- Free island K'gari Explorer Tours.
- Free ferry transfers to-and-from the island.
- Access to the Sandbar pool and staff gym.
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