Professional Services Consultant

3 weeks ago

Brisbane, Queensland, Australia Dynatrace Full time
Job Description

Dynatrace Autonomous Cloud Enablement (ACE) Services is a key component of our software application lifecycle, providing real-time analytics to help customers proactively avoid performance issues and rapidly diagnose and resolve problems when they occur.

The Professional Services Consultant plays a vital role in the team, focusing on customer success and technology adoption. This role involves working with customers to maximize the value of Dynatrace, enabling the delivery of high-performing applications with exceptional customer experiences. Customer environments vary widely, and engagements often take place in complex, cross-organizational settings with high-stress, time-critical working environments.

This position requires a high-tech background with an application focus and the ability to think critically in complex environments. A strong understanding of relevant technologies is essential, as this role involves more than simple product installation and configuration. The successful candidate will develop skills in using Dynatrace technology to isolate and analyze application performance problems, interacting with various roles to gain mastery of this knowledge and communicate effectively.

Responsibilities:
  1. Earn the trust of customers, partners, and colleagues as a trusted advisor in Application Performance Management.
  2. Represent Dynatrace as a product expert on its technology.
  3. Deploy, administer, configure, and maintain Dynatrace technology.
  4. Ensure effective monitoring of critical business applications at customer sites.
  5. Build and enhance dashboards, reports, and alerts to meet customer requirements.
  6. Help customers troubleshoot, profile, and predict application performance issues.
  7. Mentor and train customers on Dynatrace technology and best practices.
  8. Build Dynatrace brand loyalty and uphold Dynatrace solutions against competitive threats.
Qualifications:
  1. Minimum 5 years of experience as a Professional Services Consultant/Delivery Consultant within the IT industry.
  2. Enthusiasm and eagerness to learn new technology.
  3. Passion for IT development and desire to gain in-depth knowledge.
  4. Bachelor's degree or minor in Computer Science, Engineering, Statistics, Math, or equivalent training or coursework experience.
  5. Basic knowledge of Java, C#,.Net, Python, or similar programming languages.
  6. Interest in web programming and Object-Oriented design.
  7. Excellent interpersonal skills.
Additional Information:
  • A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
  • Working models that offer flexibility, ranging from full remote options to hybrid ones combining home and in-office work.
  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
  • An environment that fosters innovation, enables creative collaboration, and allows you to grow.
  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
  • A truly international mindset with Dynatracers from different countries and cultures all over the world, and English as the corporate language that connects us all.
  • A culture shaped by the diverse personalities, expertise, and backgrounds of our global team.
  • Salary: AUD $100K-120K.
  • Full-time role with 37.5 weekly working hours.

  • Professional Services Consultant

    4 weeks ago

    Brisbane, Queensland, Australia Check Point Software Full time

    Job Title: Professional Services ConsultantWe are seeking a highly skilled Professional Services Consultant to join our team at Check Point Software. As a key member of our team, you will be responsible for delivering high-quality professional services to our customers, ensuring their security needs are met and exceeded.Key Responsibilities:Deliver...

  • Professional Services Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Dynatrace Full time

    Unlock the Power of DynatraceDynatrace Autonomous Cloud Enablement (ACE) Services empowers customers to harness the full potential of Dynatrace technologies, ensuring seamless adoption throughout the software application lifecycle. By leveraging real-time analytics, customers can proactively avoid performance issues and rapidly diagnose and resolve problems...

  • Professional Services Consultant

    1 month ago

    Brisbane, Queensland, Australia Check Point Software Full time

    Job DescriptionWe are seeking a highly skilled Professional Services Consultant to join our team at Check Point Software. As a key member of our team, you will be responsible for delivering high-quality professional services to our customers, ensuring their security needs are met and exceeded.Key Responsibilities:Implement Check Point technologies in complex...

  • Professional Services Consultant

    3 weeks ago

    Brisbane, Queensland, Australia Check Point Software Full time

    Job DescriptionWe are seeking a highly skilled Professional Services Consultant to join our team at Check Point Software. As a key member of our team, you will be responsible for delivering high-quality professional services to our customers, ensuring their security needs are met and exceeded.Key Responsibilities:Implement Check Point technologies in complex...

  • Professional Services Consultant

    4 weeks ago

    Brisbane, Queensland, Australia Dynatrace Full time

    Job DescriptionDynatrace Autonomous Cloud Enablement (ACE) Services is a critical component of our software application lifecycle, providing real-time analytics to help customers proactively avoid performance issues and rapidly diagnose and resolve problems when they occur.The Professional Services Consultant plays a vital role in the delivery of Dynatrace...

  • Professional Services Consultant

    1 month ago

    Brisbane, Queensland, Australia Dynatrace Full time

    Job DescriptionDynatrace Autonomous Cloud Enablement (ACE) Services is a key component of our software application lifecycle, providing real-time analytics to help customers proactively avoid performance issues and rapidly diagnose and resolve problems when they occur.The Professional Services Consultant plays a vital role in the delivery of Dynatrace...

  • Professional Services Consultant

    3 weeks ago

    Brisbane, Queensland, Australia Dynatrace Full time

    Job DescriptionDynatrace Autonomous Cloud Enablement (ACE) Services is a key component of our software application lifecycle, providing real-time analytics to help customers proactively avoid performance issues and rapidly diagnose and resolve problems when they occur.The Professional Services Consultant plays a vital role in the delivery of Dynatrace...

  • Professional Services Consultant

    3 weeks ago

    Brisbane, Queensland, Australia Dynatrace Full time

    Job DescriptionDynatrace Autonomous Cloud Enablement (ACE) Services is a key component of our software application lifecycle, providing real-time analytics to help customers proactively avoid performance issues and rapidly diagnose and resolve problems when they occur.The Professional Services Consultant plays a vital role in the delivery of Dynatrace...

  • Professional Services Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Dynatrace Full time

    Job DescriptionDynatrace Autonomous Cloud Enablement (ACE) Services is a key component of our software application lifecycle, providing real-time analytics to help customers proactively avoid performance issues and rapidly diagnose and resolve problems when they occur.The Professional Services Consultant plays a vital role in the delivery of Dynatrace...

  • Professional Services Consultant

    3 weeks ago

    Brisbane, Queensland, Australia Check Point Software Full time

    Job DescriptionWe are seeking a highly skilled Professional Services Consultant to join our team at Check Point Software. As a key member of our team, you will be responsible for delivering high-quality professional services to our customers, ensuring their security needs are met and exceeded.Key Responsibilities:Deliver professional services engagements in...

  • Professional Services Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Check Point Software Full time

    Job DescriptionWe are seeking a highly skilled Professional Services Consultant to join our team at Check Point Software. As a key member of our team, you will be responsible for delivering high-quality professional services to our customers, ensuring their security needs are met and exceeded.Key Responsibilities:Deliver professional services engagements in...

  • Professional Services Consultant

    6 days ago

    Brisbane, Queensland, Australia Dynatrace Full time

    Job DescriptionDynatrace Autonomous Cloud Enablement (ACE) Services ensures successful adoption of Dynatrace technologies throughout the software application lifecycle to provide real-time analytics which helps our customers proactively avoid performance issues and to rapidly diagnose and resolve problems should they occur.The role of the Professional...

  • Professional Services Consultant, Brisbane

    2 months ago

    Brisbane, Queensland, Australia Check Point Software Full time

    About the RoleWe are seeking a highly skilled Professional Services Consultant to join our team at Check Point Software. As a key member of our team, you will be responsible for delivering high-quality professional services to our customers, ensuring their security needs are met and exceeded.Key ResponsibilitiesDeliver PS Engagements: You will be responsible...

  • Professional Services Consultant, Brisbane

    2 months ago

    Brisbane, Queensland, Australia Check Point Software Full time

    About the RoleWe are seeking a highly skilled Professional Services Consultant to join our team at Check Point Software. As a key member of our team, you will be responsible for delivering high-quality professional services to our customers, ensuring their security needs are met and exceeded.Key ResponsibilitiesDeliver PS Engagements: You will be responsible...

  • Professional Services Consultant, Brisbane

    1 month ago

    Brisbane, Queensland, Australia Check Point Software Full time

    Job DescriptionWe are seeking a highly skilled Professional Services Consultant to join our team at Check Point Software. As a key member of our team, you will be responsible for delivering high-quality professional services to our customers, ensuring their security needs are met and exceeded.Key Responsibilities:Implement Check Point technologies in complex...

  • Professional Services Consultant, Brisbane

    2 months ago

    Brisbane, Queensland, Australia Check Point Software Full time

    Job DescriptionWe are seeking a highly skilled Professional Services Consultant to join our team at Check Point Software. As a key member of our team, you will be responsible for delivering high-quality professional services to our customers, ensuring their security needs are met and exceeded.Key Responsibilities:Implement Check Point technologies in complex...

  • Service Desk Consultant

    1 month ago

    Brisbane, Queensland, Australia DFP Recruitment Services Full time

    About the RoleWe are seeking a highly skilled Service Desk Consultant to join our team. As a Service Desk Consultant, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Handling multiple channels of support enquiriesUtilisation and maintenance of the knowledge base and participation in...

  • Service Desk Consultant

    4 weeks ago

    Brisbane, Queensland, Australia DFP Recruitment Services Full time

    About the RoleWe are seeking a highly skilled Service Desk Consultant to join our team in the automotive industry. As a key member of our Service Desk Team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Handling multiple channels of support enquiriesUtilising and maintaining the knowledge...

  • Service Desk Consultant

    3 weeks ago

    Brisbane, Queensland, Australia DFP Recruitment Services Full time

    About the RoleWe are seeking a highly skilled Service Desk Consultant to join our team in the automotive industry. As a key member of our Service Desk Team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Handle multiple channels of support enquiries, including phone, email, and chatUtilise...

  • Professional Services Consultant

    2 months ago

    Brisbane, Queensland, Australia Dynatrace Full time

    Job OverviewDynatrace Autonomous Cloud Enablement (ACE) Services is a critical component of our software application lifecycle, providing real-time analytics to help customers proactively avoid performance issues and rapidly diagnose and resolve problems. As a vital member of our team, the Professional Services Consultant plays a key role in delivering...