Senior Scrum Master

5 days ago

Brisbane, Queensland, Australia Suncorp Group Full time
About the Role

We are seeking an experienced Scrum Master to join our Claims Platform team. As a Scrum Master, you will play a key role in supporting our outsourced teams in delivering against project objectives, schedules, and budgets in an agile environment.

Key Responsibilities
  • Work with Scrum Masters/Platform Delivery Leads to sequence work and manage dependencies across Squads; manage flow, sequencing, slicing, and velocity of work within the squads.
  • Work with Product Owners to manage and prioritise work through the backlog, driving removal of impediments and ensuring work is tracked and progressing and that there is an appropriate balance across Squad members.
  • Monitor Squad performance and identify opportunities for improvement, ensure the squad is compliant with appropriate governance and practices.
  • Coach Squad to optimise delivery via Momentum processes and practices and develop relationships that assist the Squad in achieving its outcomes.
  • Build strong, trusted relationships with business stakeholders.
  • Lead a continuous improvement culture.
  • Proactively interact with other stakeholders to effectively manage demands on resources, prioritise funding, receipt of distribution and deliverables, and alignment of goals and objectives.
Requirements
  • Minimum of 5 years' Scrum Master experience within large corporate organisations.
  • Previous experience in the Insurance industry would be beneficial, ideally with a focus in Digital experience.
  • Proven ability to manage multiple squads simultaneously.
  • Proven ability to manage multiple squads across multiple locations & time zones.
  • Demonstrated evidence of working with a variety of stakeholders and the ability to develop trust and credibility combined with a strong collaborative mindset.
  • Demonstrated experience using Agile in a large complex environment, with a deep understanding of the core principles of agile methodology.
  • Strong delivery skills and ability to clearly define project objectives and benefits.
About Suncorp Group

We're proud to be a part of the Suncorp Group family alongside some of Australia's most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can serve our community every day.

For over 100 years Suncorp Group has been driven by our guiding Purpose – to build futures and protect what matters. To ensure we deliver on that Purpose, we've made a commitment, built on trust, empowerment, and flexibility – to help our people unlock their full potential and unleash their best and brightest selves.

At Suncorp we are flexible in the way we approach our work, and we are open to supporting you to achieve your work goals even if that means your work week doesn't look the same as others.

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