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Retail Store Manager

2 months ago

Orange, Australia Telstra Full time

Job Summary

We are seeking a highly skilled and experienced Retail Store Manager to lead our team at Telstra. As a key member of our retail team, you will be responsible for driving sales and customer service excellence, while maintaining high standards of in-store presentation and retail operational practices.

Key Responsibilities

  • Develop and implement strategies to drive sales growth and customer satisfaction

  • Lead and develop a high-performing team to achieve sales and customer service targets

  • Maintain a positive and inclusive store culture, ensuring a great customer experience

  • Collaborate with the team to identify and address customer issues and concerns

  • Develop and implement processes to improve store operations and efficiency

Requirements

  • Proven experience in retail management, with a focus on sales and customer service

  • Strong leadership and team development skills, with the ability to motivate and inspire a team

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues

  • Ability to work in a fast-paced environment, with a focus on delivering results and meeting targets

  • Strong analytical and problem-solving skills, with the ability to identify and address customer issues and concerns

What We Offer

  • A competitive salary and benefits package

  • Opportunities for career growth and development

  • A dynamic and supportive work environment

  • Access to training and development programs

  • A comprehensive employee assistance program