Customer Service Representative Job
5 days ago
Kmart Group is committed to creating a workplace culture that values diversity, inclusivity, and teamwork.
Customer Service Representative JobWe're looking for passionate and customer-focused individuals to join our team as customer service representatives. As a customer service representative, you will be responsible for delivering exceptional customer experiences and resolving customer queries in a timely and professional manner.
We believe in creating an inclusive workplace culture where all team members feel valued, respected, and safe. Our team of 47,000 strong individuals works together to achieve our goals and support each other in our daily tasks.
Your key responsibilities will include:
- Providing exceptional customer service
- Resolving customer queries and complaints
- Working effectively with colleagues as a team
- Representing the Kmart brand positively
- Contributing to achieving sales targets and store results
We offer a range of benefits, including participation in a bonus program, a team member discount card, and access to the Kmart for You benefits program. In addition, you will have opportunities for career development and growth within our organization.
We believe in a workplace culture that:
- Values diversity and inclusion
- Fosters teamwork and collaboration
- Delivers exceptional customer service
- Drives results and achieves goals
- Supports continuous learning and growth
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