Financial Specialist

6 days ago

Sydney, New South Wales, Australia beBeeEmpathizer Full time $80,000 - $120,000

Role Overview

This financial institution seeks a specialist to join their team in Sydney.

Key Responsibilities:

  • Provide customer service and empathy for distressed customers.
  • Liaise with internal and external stakeholders to solve queries.
  • Work with the collections team to collect on overdue consumer accounts.

Requirements:

  • Minimum 3 years' experience in Collections and Hardship within a financial environment.
  • Solid understanding of hardship requirements and banking compliance guidelines.
  • Strong written and verbal communication skills.

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