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Customer Support Specialist
3 weeks ago
We are seeking a skilled Product Support Specialist to join our team. This is an exciting opportunity for a professional who is passionate about delivering exceptional customer service and support.
The successful candidate will be the first point of contact for our customers, providing technical advice and guidance on hydraulics and mechanical components for our excavator fleet. They will also play a key role in coordinating projects and working collaboratively with our Service Department to meet and exceed customer expectations.
Key Responsibilities:- Provide technical advice and support to customers
- Coordinate projects and work collaboratively with the Service Department
- Develop and maintain strong relationships with customers
- Certificate III in Mechanical Engineering or related heavy diesel qualifications
- Minimum 2 years' experience in a similar role
- Excellent communication and problem-solving skills
- Competitive salary package
- Ongoing training and development opportunities
- A supportive and collaborative team environment
- Opportunities for career growth and advancement
