
Luxury Experience Provider
2 weeks ago
Crown is a renowned destination for luxury, boasting three established hotel brands: Crown Towers, Crown Metropol, and Crown Promenade. As a Butler, you will play a vital role in creating unforgettable experiences for our discerning guests.
This part-time position requires a minimum of 48 hours per fortnight. In this capacity, you will be responsible for:
- Providing personalized service to VIP guests
- Coordinating food and beverage services
- Anticipating and resolving guest needs with exceptional problem-solving skills
To excel in this role, you will possess:
- A positive attitude and genuine passion for delivering exceptional guest experiences
- The ability to multitask and work efficiently under pressure
- Strong problem-solving skills and the capacity to make informed decisions
We seek candidates with:
- A minimum of 2 years' experience in fine dining and food and beverage services
- Extensive customer service experience
- Familiarity with Microsoft Office applications (Outlook, Word, and Excel)
- Excellent communication and interpersonal skills
- Availability to work across a 24/7 rotating roster
Preferred criteria include:
- Hospitality qualification
- Luxury hotel operations experience in a frontline role
- Understanding of hotel property management systems (preferably OPERA)
- Previous exposure to the VIP service industry
As a member of our team, you can expect:
Competitive compensation package
Ongoing training and development opportunities
A dynamic and inclusive work environment that values diversity and creativity
We celebrate individuality and welcome applicants from diverse backgrounds. Apply today to join our team of dedicated professionals who are passionate about delivering exceptional guest experiences.
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