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Personal Banking Advisor

2 months ago

Shepparton, Victoria, Australia Westpac Full time
Job Opportunity

We are seeking a skilled and customer-focused Personal Banking Advisor to join our team at our Shepparton branch.

As a Personal Banking Advisor, you will be responsible for delivering a seamless and stress-free banking experience to our customers. This will involve managing transactional and savings needs, connecting customers with specialists when required, and proactively engaging with them via phone or email.

Key Responsibilities
  • Meet and exceed sales targets through effective sales and customer engagement strategies.
  • Manage cash and complete financial transactions with accuracy and efficiency.
  • Provide exceptional customer service in a fast-paced and dynamic environment.
  • Work effectively with colleagues to support branch goals and deliver outstanding service.
  • Stay up-to-date with new banking procedures and technologies to provide the best possible service to customers.
What We Offer

We offer a range of benefits and opportunities for growth and development, including:

  • Comprehensive training on our banking products and services.
  • A supportive team environment with a focus on collaboration and teamwork.
  • Opportunities for career advancement and professional growth.
  • A competitive salary and benefits package.
  • A dynamic and inclusive work environment that values diversity and flexibility.
Requirements

To be successful in this role, you will need:

  • Sales experience and a proven ability to meet and exceed sales targets.
  • Numerical skills and proficiency in handling cash and completing financial transactions.
  • Customer service experience and a passion for delivering exceptional customer service.
  • An energetic and resilient personality, with a genuine passion for helping people.
  • The ability to work effectively in a team environment and adapt to new banking procedures and technologies.

We are an equal opportunity employer and welcome applications from candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians.