Store Operations Manager

1 month ago


Brisbane, Queensland, Australia Retailworld Resourcing Full time

Job Title: Assistant Store Manager

About the Role:

We are seeking a highly motivated and sales-driven Assistant Store Manager to join our team. As a key member of our store management team, you will be responsible for supporting the Store Manager in driving sales, ensuring exceptional customer service, and maintaining high standards.

Key Responsibilities:

  • Assist the Store Manager in daily operations and management of the store
  • Drive sales and achieve targets through effective sales techniques and exceptional customer service
  • Oversee phone and tablet repair services, ensuring high-quality and timely repairs
  • Manage and train staff to ensure product knowledge and customer service excellence
  • Maintain store presentation and visual merchandising standards
  • Handle customer inquiries, complaints, and feedback professionally
  • Monitor inventory levels and manage stock replenishment

Requirements:

  • Proven experience in a retail management/supervisory role
  • Strong sales skills
  • Excellent leadership and team management abilities
  • Knowledge of phone and tablet repair services is a plus
  • Exceptional customer service and communication skills
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Flexibility to work weekends and holidays as needed

What We Offer:

  • Competitive salary and performance-based bonuses
  • Opportunities for career growth and advancement within a dynamic and innovative company
  • Ongoing training and professional development
  • A dynamic and innovative work environment
  • Employee discounts on the latest tech gadgets and accessories


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