Senior Quality Assurance Specialist

6 days ago


Brisbane, Queensland, Australia Gallagher Full time

**Job Overview**

Gallagher Bassett, a leading provider of insurance claims management services in Australia, is seeking an experienced Senior Quality Assurance Specialist to join their team.

As a Senior Quality Assurance Specialist at Gallagher Bassett, you will play a crucial role in ensuring the quality and reliability of our software applications, particularly the Luminos Claims platform. You will work closely with cross-functional teams, including business analysts, developers, and support staff, to identify and prioritize testing efforts.

The ideal candidate will possess strong technical skills, excellent communication abilities, and a deep understanding of software development life cycles (SDLC). They should also be able to adapt quickly to new technologies and processes.

**Key Responsibilities:**

  • Develop and execute comprehensive test plans, strategies, and procedures to ensure the quality and reliability of software applications
  • Analyze project requirements, user stories, and acceptance criteria to identify potential gaps or ambiguities
  • Collaborate with developers, business analysts, and other stakeholders to understand requirements and discuss test results
  • Maintain detailed documentation of test plans, test cases, test results, and other testing artifacts for future reference and audit purposes

**Requirements and Qualifications:**

  • Tertiary qualifications or certification in software development or allied discipline
  • A current Australian Baseline Security Clearance, or the ability to hold one
  • Demonstrated experience in manual or automated functional testing
  • Sound understanding of SDLC principles and methodologies, including Agile and Lean
  • Experience with modern software development tools, including JIRA, Confluence, and Continuous Integration

**Estimated Salary:** AU$90,000 - AU$110,000 per annum, depending on experience and qualifications.

**Benefits:**

  • Competitive salary and benefits package
  • Flexible and hybrid work arrangements
  • Mental health and wellbeing support for employees and immediate family members
  • Employee recognition awards and service milestone recognitions
  • Access to a wide range of discounts through Reward Gateway

**Company Overview:**

Gallagher Bassett is Australia's largest Third Party Administrator (TPA), providing customized claim and risk mitigation solutions to insurers, brokers, government bodies, and self-insured corporations. We are committed to innovation, customer service, and excellence in all aspects of our business.



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