Service Control

6 days ago

Sydney, New South Wales, Australia beBeeWarranty Full time $50,000 - $80,000
Job Summary

We are seeking a highly organized and detail-oriented Service Control & Warranty Coordinator to manage various tasks with minimal supervision.

Key Responsibilities:

  • Manage multiple tasks with varying deadlines and provide regular updates to directors and team members.
  • Assist with ongoing projects and standardize operational procedures.
  • Liaise with other warranty team members to track task status and maintain client communication.
  • Resolve complex warranty issues by implementing guidelines from start to finish and provide regular reports.
  • Engage with clients making warranty claims and triage problems until service or spare parts are delivered.
  • Engage with external contractors to carry out on-site maintenance or repairs.
  • Have proven experience in client relationship management.
  • Complete timely reports covering critical information necessary for management and head office.

Requirements:

  • Hold a valid forklift license with prior experience.
  • Prior mechanical engineering background or electrician experience will be highly regarded.
  • Ability to analyze and plan for changes in stock ahead of time.
  • Keen attention to detail.
  • Ability to work effectively within the warehouse and other departments.

What We Offer:

  • Casual Fridays.
  • Wednesday lunches.
  • Annual events celebrating staff birthdays, Melbourne Cup, and Christmas.

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