Strategic Payment Solutions Expert

2 weeks ago

Sydney, New South Wales, Australia Ezidebit AUS Full time

About Us

Ezidebit AUS, a leading digital payments solutions provider, is seeking a highly skilled Strategic Payment Solutions Expert to join our team.

The ideal candidate will have a strong background in API technologies and software development, with the ability to drive technical conversations and develop innovative solutions for large merchants and partners.

About the Role

This key role forms part of the Partner Acquisition Team for AU/NZ and plays a pivotal role in guiding software development partners onto Global Payments payment platforms.

The successful candidate will be responsible for:

  • Developing and maintaining a comprehensive technical understanding of our API suite and relevant partner APIs;
  • Designing and recommending solutions for partners and large merchants, including proof of concepts, demonstrations, installations, troubleshooting, and training;
  • Troubleshooting and resolving API integration issues with partners and clients;
  • Leading client meetings to develop and implement solutions, both virtually and on-site;
  • Responding to technical queries from partners with a customer-centric approach;
  • Contributing to internal documentation, knowledge base articles, and training materials to support and uplift the knowledge of all internal stakeholders;
  • Maintaining and contributing to external API documentation for developers and integrators;
  • Participating and leading the training of stakeholders in the correct use and integration of our API's;
  • Providing exceptional customer service in all interactions.

About You

You are passionate about understanding customers and have a strong commercial acumen and effectively align solutions that deliver mutual benefit and a sustainable technical outcome.

To succeed in this role, you will need:

  • A minimum of 3 years of relevant experience working with API technologies in a prior Pre-Sales or Solutions Architect role;
  • Ability to drive detailed conversations regarding technical requirements with a sales led focus in large groups and teams;
  • Ability to acquire a broad understanding of integration API's;
  • Previous exposure to software development;
  • Experience in working with and consuming REST API's and an understanding of key API concepts;
  • Ability to write basic SQL queries to extract and analyse data;
  • Be practical and analytical with the aptitude and capability to learn quickly and with a positive attitude.

Benefits

We offer a competitive salary range of $120,000 - $180,000 per annum, depending on experience, as well as a range of benefits including flexible working arrangements, employee assistance program, paid parental leave, and reward and recognition programs.

Others

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please submit your application by clicking the apply button below.

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