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Logistics Operations Manager, Amazon Logistics

2 months ago

Sydney, New South Wales, Australia Amazon Full time
About the Role

We are seeking a highly organized and strategic leader to join our Amazon Logistics team as a Delivery Station Manager. As a key member of our operations team, you will be responsible for coordinating and overseeing the daily activities of our Delivery Stations, ensuring seamless delivery of Amazon orders to our customers.

Key Responsibilities
  • Operational Leadership: Strategically lead a team of Shift Managers and Shift Assistants to achieve operational goals and metrics.
  • Process Improvement: Identify and lead process improvement initiatives and Lean tools to optimize delivery station operations.
  • Team Management: Manage a team group to meet all building's goals, ensuring a safe work environment for all associates and Delivery Service Providers.
  • Collaboration: Work with key business partners, such as Transport & Sortation, Finance, Loss Prevention, IT, HR, ACES, and Engineering to drive operational excellence.
Main Activities
  1. Operational Forecasting: Review the operational forecast and determine productivity requirements for the delivery station.
  2. Team Management: Manage a team group to meet all building's goals.
  3. Safety Programs: Support all safety programs to ensure a safe work environment for all associates and Delivery Service Providers.
  4. Process Improvement: Proactively identify and lead process improvement initiatives and Lean tools.
Supervisory Responsibilities

You will be part of the Amazon Logistics Team, responsible for the day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers. Leading a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with FLEX drivers. You are responsible for ensuring that you have a safe workplace, properly trained people, and that their needs are addressed so they can focus on their jobs.

Additional Responsibilities
  1. Change Management: Lead change at speed; innovation has made us the global company that we are today.
  2. Operations Support: Help in daily operations: Receive, scan, lift, and move shipments up to 22.5 kg each.
  3. Route Optimization: Route shipments within the AMZL coverage area.
  4. Job Duty Assignment: Support and assign job duties to process assistants.
  5. Adaptability: Adapt to sudden changes and growth according to operational necessities.
  6. Sorting and Dispatch: Track & monitor sorting operation and dispatch.
Requirements
  • Education: Bachelor's degree or equivalent.
  • Experience: 3+ years of employee and performance management experience, 3+ years of performance metrics, process improvement or lean techniques experience.