Late Night Service Ambassador
3 days ago
We are seeking a skilled and charismatic Service Ambassador to join our late-night team in Melbourne. This exciting opportunity is perfect for individuals who thrive in fast-paced environments and enjoy providing exceptional customer experiences.
About the Role
The ideal candidate will be responsible for ensuring customers receive outstanding service, managing costs, and driving sales growth through effective upselling and cross-selling techniques.
Key Responsibilities:
- Providing top-notch customer service and creating memorable experiences
- Managing labor costs and optimizing productivity
- Developing and maintaining strong relationships with customers and colleagues alike
- Staying up-to-date with menu items and promotions to effectively promote sales
What We Offer:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A competitive compensation package
- The chance to work in a unique and bustling late-night atmosphere
Requirements:
- Excellent communication and interpersonal skills
- Ability to work well under pressure and adapt to changing situations
- Strong problem-solving and conflict resolution skills
- Basic math skills and accuracy when handling cash and operating a point-of-sale system
About Us:
We are a leading hospitality establishment in Melbourne, known for our warm and welcoming atmosphere. Our team is passionate about delivering exceptional customer experiences and we're looking for like-minded individuals to join us.
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