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Client Services Key Accounts Specialist

2 months ago

Silverwater, New South Wales, Australia oOh Media Full time
About the Role

We are seeking a highly skilled and motivated Client Services Key Accounts Specialist to join our team at oOh Media. As a key member of our team, you will be responsible for ensuring that our services meet the client's requirements and providing administrative support to our sales representatives.

Key Responsibilities
  • Ensure all jobs are accurately entered into our system with all required information for production and invoicing purposes
  • Assist with setting production schedules to ensure timely delivery of products
  • Provide exceptional customer service to current and prospective clients
  • Answer phone calls and greet visitors
  • Provide administrative support to sales representatives
  • Responsible for progress and timely delivery of campaigns
  • Liaise with internal print, finishing, and shipping departments
Requirements
  • Ability to multitask and handle high volumes of requests while maintaining excellent customer service
  • Exceptional attention to detail
  • Sound knowledge of the Microsoft Office suite
  • Excellent written and verbal communication skills
  • Strong administrative skills
  • Superior time management and prioritization skills
  • Ability to work accurately and efficiently under tight deadlines
  • Excellent problem-solving skills and a solutions-oriented approach to issues and challenges
  • Ability to build and maintain relationships with internal and external stakeholders
What We Offer

We offer a range of benefits to our employees, including flexible working arrangements, professional development opportunities, and a supportive work environment. We are committed to equality, diversity, and inclusion and welcome applications from all qualified candidates.