Business Administration Trainee
4 days ago
About Us:
Just Better Care is a leading provider of in-home care services, dedicated to delivering exceptional support to individuals and families. Our mission is to empower people to live their best lives with dignity and respect.
About the Role:
We are seeking a highly motivated Business Administration Trainee to join our team. As a key member of our service delivery team, you will provide administrative support to our staff and customers, ensuring seamless communication and efficient operations.
Duties and Responsibilities:
- Provide exceptional customer service and administrative support to our service delivery team
- Monitor email inboxes and review care staff feedback
- Be a first point of contact for customer inquiries and assist with scheduling home visits and services
- Ensure quality standards are maintained at all times and staff and customers' expectations are met or exceeded
- Maintain excellent communication with customers and Just Better Care support professionals
- Perform a wide range of office-based administration tasks, including maintaining customer records, registers, and general administration
Requirements:
- Clear and current Criminal Record Check or willingness to obtain
- Ability to work as part of a team
- Excellent written and verbal communication and interpersonal skills
- Demonstrated organisation and time management skills
- Sound computer skills, including Microsoft Office suite
- Desire to work within the aged and disability care industry
What We Offer:
- Gain a nationally recognized qualification, Certificate III in Business
- Unlock potential career growth and secure permanent employment within our company upon completion
- Conveniently located near public transport and free parking
- Fully covered training fees
- Friendly, flexible, and supportive work environment
- Access to our free Employee Assistance Program
Salary: $45,000 per annum, plus superannuation benefits
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