Business Administration Trainee

4 days ago


Gold Coast, Queensland, Australia Just Better Care Full time

About Us:

Just Better Care is a leading provider of in-home care services, dedicated to delivering exceptional support to individuals and families. Our mission is to empower people to live their best lives with dignity and respect.

About the Role:

We are seeking a highly motivated Business Administration Trainee to join our team. As a key member of our service delivery team, you will provide administrative support to our staff and customers, ensuring seamless communication and efficient operations.

Duties and Responsibilities:

  • Provide exceptional customer service and administrative support to our service delivery team
  • Monitor email inboxes and review care staff feedback
  • Be a first point of contact for customer inquiries and assist with scheduling home visits and services
  • Ensure quality standards are maintained at all times and staff and customers' expectations are met or exceeded
  • Maintain excellent communication with customers and Just Better Care support professionals
  • Perform a wide range of office-based administration tasks, including maintaining customer records, registers, and general administration

Requirements:

  • Clear and current Criminal Record Check or willingness to obtain
  • Ability to work as part of a team
  • Excellent written and verbal communication and interpersonal skills
  • Demonstrated organisation and time management skills
  • Sound computer skills, including Microsoft Office suite
  • Desire to work within the aged and disability care industry

What We Offer:

  • Gain a nationally recognized qualification, Certificate III in Business
  • Unlock potential career growth and secure permanent employment within our company upon completion
  • Conveniently located near public transport and free parking
  • Fully covered training fees
  • Friendly, flexible, and supportive work environment
  • Access to our free Employee Assistance Program

Salary: $45,000 per annum, plus superannuation benefits



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