Career Making Opportunities

2 days ago

Newcastle, New South Wales, Australia beBeeCareer Full time $55,000 - $73,000

**Franchise Support Specialist Opportunity**

We are seeking a highly skilled and experienced professional to support the growth of our franchise network in Australia, New Zealand, and beyond. This is a key role that will play a critical part in the success of our business.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with our franchisees. They will also possess a high level of technical proficiency, with experience in educational software and systems.

This role involves providing first-level support for our company's educational and student management software, establishing and maintaining healthy working relationships with franchisees, and keeping accurate records of communications held with franchisees and progress through our CRM system.

In addition to these responsibilities, the successful candidate will be expected to contribute ideas and develop new initiatives to aid student growth, assist and develop support content such as Business Development Sessions for the network, and manage change and encourage franchisees to buy into new campaigns and initiatives.

This is an excellent opportunity for a recent graduate or experienced professional looking to take their career to the next level. We offer a competitive salary and benefits package, including flexible working arrangements and the opportunity to work from home regularly.

To succeed in this role, you will need a teaching qualification, business-related degree, or education background, as well as a high level of attention to detail and ability to forge solid relationships with Franchisees based on strong customer service delivery and difficult conversations where required to uphold company standards.

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