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Restaurant Operations Manager

1 week ago

Brisbane, Queensland, Australia Salter Brothers Full time
Job Description:

We are seeking a seasoned Restaurant Operations Manager to oversee the daily operations of our fine dining restaurant.

About Us:

Our company, Salter Brothers, is a renowned hospitality group that prides itself on delivering exceptional service and culinary experiences to our guests.

Key Responsibilities:

  • Create Memorable Experiences: Craft personalized dining experiences for our guests from start to finish.
  • Build Relationships: Develop loyal connections with guests and locals to encourage repeat visits.
  • Drive Sales: Identify and maximize opportunities to sell products and experiences that meet our guests' needs.
  • Manage Finances: Oversee financial aspects, including beverage and wage costs.
  • Lead Your Team: Coach and inspire your team to maintain high service and quality standards.
  • Innovate: Continuously seek ways to enhance our service offerings and guest experiences.
  • Ensure Excellence: Maintain the highest standards of cleanliness, presentation, and service in all areas of the restaurant.
  • Collaborate: Work closely with the kitchen and other departments to ensure seamless service and a cohesive guest experience.

Why You'd Thrive in This Role:

  • Experience: Previous experience in fine dining or a hatted restaurant environment is essential.
  • Passion: A genuine love for great food and wine.
  • Qualifications: WSET Level 2 or CMS certification is desirable.
  • Leadership: Proven experience in leading a team to success.
  • Flexibility: Willingness to work evenings and weekends.
  • Financial Acumen: Demonstrated ability to manage a profitable restaurant.
  • Customer Service: A vibrant and outgoing nature with a talent for customer service.
  • Attention to Detail: A keen eye for detail and a commitment to maintaining high standards.
  • Problem-Solving: Strong problem-solving skills and the ability to handle challenging situations with grace.
  • Creativity: An innovative mindset to bring fresh ideas to the table and enhance the guest experience.