Enterprise Transformation Leader

2 weeks ago


Sydney, New South Wales, Australia HealthEngine Full time

About the Role

We are seeking an experienced Enterprise Transformation Leader to join our team at HealthEngine, a leading health tech company. As a key member of our leadership team, you will play a critical role in driving business growth and success.

Job Description

The Enterprise Transformation Leader will be responsible for leading our Enterprise Customer Success and Sales teams, developing and executing strategies to drive growth across our largest and most complex customers and prospects. You will lead deep relationships with key enterprise accounts, deliver exceptional service and value, and achieve long-term revenue goals. This role also involves coaching and developing senior team members while maintaining executive-level relationships and driving the enterprise strategy towards HealthEngine's long-term success.

Responsibilities

  • Lead and manage the Enterprise GTM function, inclusive of both sales and Customer Success - ensuring exceptional service delivery and achievement of revenue targets.
  • Develop the strategy to acquire large enterprise customers whilst ensuring the success of our largest customers - ensuring deep relationships and ongoing impact and value.
  • Recruit and retain top talent, fostering a high-performing, engaged team culture.
  • Develop and implement strategies to expand and retain strategic enterprise accounts, focusing on delivering long-term value to HealthEngine's most important clients.
  • Build and nurture executive-level relationships with large primary healthcare groups, acting as a trusted advisor to drive business growth.
  • Collaborate cross-functionally with HealthEngine's product, marketing, and operations teams to align customer needs with the product roadmap, enhancing the customer experience.
  • Provide ongoing coaching and development opportunities to senior team members, ensuring they are well-equipped to manage complex client needs.
  • Ensure a proactive customer success strategy, identifying opportunities to deepen relationships and drive mutual value for enterprise clients.
  • Lead efforts to ensure customer feedback drives product innovation, contributing to HealthEngine's mission of improving healthcare access and delivery.
  • Represent HealthEngine at industry events, showcasing our leadership in health tech solutions.
  • Develop our Enterprise GTM strategy, aimed at securing new Enterprise customers across all verticals - with an emphasis on large customer win backs and new revenue opportunities
  • Forecasting against quarterly targets and deep understanding of the pipeline activities and metrics that will determine our success

About You

You'll thrive in this role if you're a strategic thinker with a proven track record of driving business growth and transformation. With 10+ years of experience in enterprise sales or customer success, you'll bring a deep understanding of enterprise go-to-market (GTM) strategies and motions. Your excellent leadership skills will enable you to coach and develop senior team members, foster a high-performance culture, and build strong relationships with key stakeholders. Experience scaling a business in the lead-up to IPO is highly desirable, but not required. A Bachelor's degree in Business, Economics, or a related field is also highly desirable.

Salary & Benefits

This is a full-time role offering a competitive salary range of $200,000 - $300,000 per annum, depending on experience. Additionally, you'll enjoy a comprehensive benefits package including a hybrid workplace, social calendar of events, discounts and salary packaging options, access to learning resources, workplace wellness program, extra leave, paid parental leave, and more.

About HealthEngine

At HealthEngine, we believe in the power of a diverse work environment to fulfill our mission and better serve our providers and patients. We've created a culture that genuinely values diverse perspectives and backgrounds, knowing that our differences can inspire new ideas. We are fully committed to building and maintaining our inclusive environment where all voices are respected and heard. If you think you have what it takes but don't check all the boxes, reach out anyway - we'd love to hear from you.



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