Current jobs related to Airport Services Leadership Position - Melbourne, Victoria - Qantas Group


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    We are seeking a dynamic and experienced Senior Safety Advisor to join our Integrated Capital and Safety team at Melbourne Airport.The role reports to the Senior Safety Manager and involves monitoring OHS performance, recommending priorities and actions for improvement, and ensuring appropriate safety support is in place for managers.As we embark on...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    About the RoleWe are seeking a highly skilled Airport Service Ambassador to join our dynamic team at Melbourne Airport. As a key representative of our organisation, you will play a vital role in ensuring every customer's arrival and departure experience is nothing short of exceptional.Job SummaryThis is an exciting opportunity for someone who is passionate...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    Unlock Your Potential as an Airport Service AmbassadorThe estimated salary for this role is between $60,000 and $80,000 per annum, depending on experience.About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as an Airport Service Ambassador. In this key role, you will be the first point of contact for customers,...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    Job Summary:We are seeking a skilled and experienced customer service professional to join our team at Melbourne Airport as an Airport Customer Service Ambassador. This is an exciting opportunity to provide exceptional customer experiences in a fast-paced and dynamic environment.About the Role:The successful candidate will be responsible for providing...

  • Airport Ambassador

    3 weeks ago


    Melbourne, Victoria, Australia Melbourne Airport Full time

    As a Customer Experience Specialist at Melbourne Airport, you will be an integral part of our team that is shaping the future of premium airport services. This exciting opportunity will see you play a pivotal role in creating memorable experiences for our customers.Melbourne Airport is undergoing a dynamic expansion, poised to support the city's growth and...


  • Melbourne, Victoria, Australia Qantas Group Full time

    Job OverviewWe are seeking a highly experienced Airport Services Leadership Director to lead our airport services team in Australia and New Zealand operations.SalaryThe estimated salary for this role is $250,000 - $350,000 per annum, depending on experience.Key ResponsibilitiesThe successful candidate will be responsible for:Fostering a culture of success...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    Melbourne Airport is at the forefront of a dynamic expansion, poised to support the city's ascent to become Australia's largest city. As we soar towards new heights, we're embarking on ambitious projects, including the development of a third runway, state-of-the-art terminals and major business park projects creating unparalleled opportunities for growth and...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    Role OverviewMelbourne Airport is seeking an experienced Airport Communications Specialist to join our team. This permanent full-time position offers a unique opportunity to work in a fast-paced environment and contribute to the success of daily operations at Melbourne Airport.About the RoleProvide 24-hour communications, coordination, and monitoring...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    An exciting opportunity has emerged for a highly motivated and detail-oriented individual to join Melbourne Airport as an Airport Communications Coordinator on a permanent full-time basis.The Airport Communications Coordinator plays a pivotal role in ensuring the smooth operation of daily activities at Melbourne Airport. A key challenge for this role is to...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    We are seeking an experienced Airport Presentation Specialist to join our Engineering and Asset Management team at Melbourne Airport.The primary objective of this role is to collaborate with Asset Managers in enhancing the presentation of the Melbourne Airport precinct.Melbourne Airport is undergoing a period of rapid expansion, driven by ambitious projects...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    About the RoleWe are seeking an experienced Senior Safety Advisor to join our Integrated Capital and Safety team at Melbourne Airport. This is a 12-month fixed-term contract opportunity for a dynamic and results-driven individual who can contribute to our vision of becoming Australia's favourite airport destination.


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    About Melbourne AirportMelbourne Airport is one of Australia's premier transport hubs and Victoria's gateway to the world, connecting us to the global marketplace.We are committed to creating connections that matter and enhancing the traveller experience across every aspect of our organisation to deliver our vision of becoming Australia's favourite Airport...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    About Melbourne AirportMelbourne Airport is a premier transport hub and Victoria's gateway to the world, connecting us to the global marketplace.We are committed to creating connections that matter and enhancing the traveller experience across every aspect of our organisation to deliver our vision of becoming Australia's favourite Airport destination.Job...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    About the RoleWe are seeking a skilled Airport Communications Coordinator to join our team at Melbourne Airport.This is an exciting opportunity to contribute to the success of our daily operations, ensuring accurate and timely communication with customers and stakeholders.Key ResponsibilitiesCoordinate airport communications, gathering and sharing...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    We are seeking an exceptional Airport Communications Coordinator to join our team at Melbourne Airport. This is a permanent, full-time opportunity.This role is critical to the success of our daily operations and will be responsible for ensuring accurate, timely and appropriate communication with various stakeholders. The successful candidate will also play a...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    We are seeking a highly skilled and experienced Airport Presentation Development Specialist to join our Engineering and Asset Management team at Melbourne Airport.The purpose of this role is to assist the Asset Managers in enhancing the presentation of the Melbourne Airport precinct, improving passenger experience and overall quality of scope delivery. This...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    An exciting opportunity has arisen for an experienced professional to join Melbourne Airport as a Communications Officer. This permanent full-time role is crucial to the success of daily operations at the airport, ensuring accurate, timely, and effective communication with customers and stakeholders.As a key member of the Integrated Operations Centre (IOC)...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    As a dynamic and experienced Senior Safety Advisor, you will play a pivotal role in shaping the future of aviation at Melbourne Airport.We are seeking a highly skilled professional to join our Integrated Capital and Safety team on a 12-month fixed-term contract basis. The ideal candidate will possess a deep understanding of OHS legislation and be able to...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    About the RoleWe are seeking a highly skilled Airport Communications Specialist to join our team at Melbourne Airport.The successful candidate will be responsible for providing 24-hour communications, coordination, and monitoring services for external and internal operations within the Integrated Operations Centre (IOC).Key responsibilities include:Providing...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    Key ResponsibilitiesThe role's duties and accountabilities include:Provide a 24-hour communications, coordination, and monitoring point for external and internal operations within the Integrated Operations Centre (IOC)Assist the Managers within the Integrated Operations Centre (IOC) on other matters, including emergencies and operational eventsCoordinate...

Airport Services Leadership Position

2 months ago


Melbourne, Victoria, Australia Qantas Group Full time

Airport Services Leadership Opportunity

We are seeking an experienced Airport Services leader to join our team at Qantas Group. As Head of Airport Services, you will be responsible for leading and directing the safe and efficient operation of airports throughout our network, ensuring compliance with all Airport Services policies and procedures.

Your Key Responsibilities

  • Foster a culture of success through targets, team member engagement, and regular performance reviews and development.
  • Drive a safety culture, ensuring the safety of our people and customers is our number one priority.
  • Identify opportunities to achieve Qantas Group's strategic, commercial, and cost objectives.
  • Evolving and executing the Airport Services Strategy.
  • Ensure Airport Services achieves its financial targets, including through the preparation, implementation, monitoring, and control of the function's budget.
  • Build and maintain effective working relationships with Qantas Group and Jetstar stakeholders.
  • Uphold superior Airport Standards, including Airport Services training programs, certification, and licensing standards.
  • Ensure the successful establishment and start-up of new Domestic and International airports.
  • Effective negotiations for airport charges and access agreements as required.
  • Management of Service Level Agreements and Key Performance Indicators for contracted airport handling agents and third-party service providers.

Your Ideal Candidate

  • An accomplished people leader with experience in leading a large customer-focused team, including experienced managers.
  • Confident to lead in a highly regulated, unionized, aviation environment.
  • Brings a strong commercial and strategic mindset, able to balance cost, customer, compliance, and team member engagement.
  • Confident in financial management, including experience in managing a sizeable budget.
  • A genuine passion for people leadership, including significant exposure to leading a team of diverse individuals and responsibilities.
  • Comfort in presenting to a range of audiences, including senior executive forums.
  • Relevant tertiary qualifications, coupled with postgraduate qualifications, would hold you in high regard.

About Qantas Group

At Qantas Group, we're passionate about delivering exceptional customer experiences and leading the aviation industry. Our teams get exposure to projects related to the Qantas Group's A320/1, B717, and A321 Freighters, plus Jetstar Branded Airlines (JBA's) in Singapore and Japan.

What We Offer

  • A new fleet of A321LR NEO's waiting for your arrival.
  • Qantas Group Staff Travel discount for you and your nominated travel companions.
  • A fun, driven team where work feels like a holiday.
  • Employee Network Groups that play an important role in creating our inclusive and supportive culture.

Let's Takeoff Together