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Bar Team Lead

2 months ago

Melbourne, Victoria, Australia Hilton Hotels Full time
{"title": "Bar Supervisor", "description": "About The Role

We are seeking a skilled Bar Supervisor to join our team at The Douglas Club, an intimate cocktail bar in Melbourne's CBD. As a Bar Supervisor, you will be responsible for leading by example, creating and serving a wide range of beverages, and contributing to menu content and promotional activities.

Key Responsibilities
  • Operate the bar efficiently, ensuring excellent service and high-quality drinks.
  • Develop and implement menu changes and promotional activities to drive sales and customer engagement.
  • Manage the service area, maintaining a clean and well-prepared environment.
  • Efficiently manage guest accounts and resolve any issues that may arise.
  • Provide exceptional customer service, responding to guest queries in a professional and polite manner.
Requirements
  • At least 1 year of supervisory experience in a high-end bar.
  • Ability to create classic and contemporary cocktails, with a strong knowledge of spirits and wine.
  • Passion for hospitality and delivering exceptional guest experiences.
  • Flexibility in hours, with a willingness to work rostered shifts, including weekends.
  • Exceptional personal presentation and communication skills.
  • Demonstrated ability to resolve issues and conflict.
  • Work efficiently under pressure, maintaining a positive attitude and well-presented appearance.
About Hilton

Hilton is a workplace where you can thrive and make time for what matters most. We are committed to ensuring that Hilton is a workplace where you can grow and develop your skills, with access to worldwide travel discounts, growth and development opportunities, and a workplace culture that fosters personal wellbeing.

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