Swim School Operations Manager

1 week ago

Villawood, New South Wales, Australia Belgravia Leisure Full time

About the Role

We are seeking a highly skilled and experienced Swim School Manager to join our team at Belgravia Leisure. As the Swim School Manager, you will be responsible for ensuring the effective and efficient operation of our swim school in accordance with operational practices, contractual requirements, quality systems, legislative regulations, and relevant industry guidelines.

Key Responsibilities

  • Ensure the smooth daily operation of the swim school across all areas, including front desk management, customer service, and staff supervision.
  • Manage and supervise swim teachers, including staff rosters, performance management, and recruitment of new employees.
  • Develop and implement local area marketing initiatives to increase enrolment numbers.
  • Perform and record daily/weekly/monthly checklists, and maintain accurate and up-to-date records.
  • Ensure the physical appearance, cleanliness, and safety of the site are maintained to a high standard.
  • Delivery of swimming lessons when required, and general financial duties including assisting with payment reconciliations, payroll, and accounts payable.
  • Stock control, maintenance of onsite equipment, and other general administration, cleaning, and service duties as required.

Essential Requirements

  • At least 3 years' management experience in a similar role.
  • Ability to effectively manage small teams, work autonomously, and make independent decisions.
  • Excellent oral and written communication, computer skills, and problem-solving skills.
  • AUSTSWIM Teacher of Swimming and Water Safety certification or equivalent, Current First Aid Certificate, and Current CPR Certificate.
  • Current Blue Card/Working with Children Check as relevant to each state.

Desirable Requirements

  • Aquatics industry experience, prior experience in the quality assurance of swim programs, financial management experience, and familiarity with HR structures.

About Us

Belgravia Leisure is committed to providing a child-safe environment. Successful applicants will be required to obtain a national police check and a Working with Children check. We are an equal opportunity employer and encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds, and people with a disability.

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