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Customer Service Representative

1 week ago

North Sydney Council, Australia Datacom Full time
Our Team

We pride ourselves on being a supportive and collaborative team that values open communication and teamwork. As a Customer Service Representative - IT, you will be working closely with our experienced team to deliver exceptional results for our clients.

Your key responsibilities will include:

  • Providing technical support to our clients and their customers via phone, email, and other communication channels.
  • Proactively identifying and resolving technical issues to minimize downtime and maximize productivity.
  • Collaborating with our team to develop and implement process improvements that enhance our services.

We are looking for someone who is enthusiastic, flexible, and able to work well in a team environment.