Infrastructure Operations Leader

7 days ago


Melbourne, Victoria, Australia Capgemini Full time

We are seeking a seasoned professional to fill the role of Infrastructure Operations Leader within our Cloud Infrastructure Services & Modern Work practice. As part of our global collective of strategic and technological experts, you will play a critical role in driving sustainable thinking into our operations and the work we do with clients.

Our practice brings together the right technology, processes, and culture to deliver business agility and cost reduction to our clients. We provide cloud-focused client advisory and delivery services on areas such as hybrid cloud, workplace services, security, service desk, and cloud service management/delivery.

We require someone with extensive experience in managing complex IT infrastructure and cloud services, including experience in leading, managing, and mentoring support teams. Additionally, the ability to influence conflict resolution and develop partnerships with key stakeholders and business units is essential.

The successful candidate will have a tertiary qualification at degree level in information technology or extensive proven direct relevant experience. They should also be able to demonstrate experience in providing services to agreed SLAs and OLAs, with knowledge of ITIL and the full IT lifecycle.



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