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Personalised Service Expert
1 week ago
In this role, you will have the opportunity to work in a dynamic and fast-paced environment, providing memorable experiences for our guests.
You will be responsible for:
- Rolling out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-out
- Assisting guests with transport and travel arrangements, luggage delivery, storage, parking, and valet services
- Promoting hotel amenities and services by having a deep understanding of products and offerings
To succeed in this role, you will require:
- Previous experience in hotel front desk operations is a valuable asset
- A passion for delivering exceptional customer service and exceeding guest expectations
- Strong communication and interpersonal skills