Contract Administration Specialist

1 week ago

Baulkham Hills, New South Wales, Australia Anglicare Full time
About Anglicare

Anglicare Sydney is a leading non-profit organisation in Australia, dedicated to enhancing lives with care and dignity.

We have been serving people in need for over 160 years, providing care to older individuals and services to the vulnerable. Our mission is to make a daily impact by delivering programs that bring joy, connection, and purpose to residents and their families.

Job Description: Contract Administrator

We are seeking a dedicated and detail-oriented Contract Administrator to join our Residential Care team on a fixed-term, full-time basis. Based at Norwest Business Park, this role will transition to Macquarie Park in 2025, offering an exciting opportunity to work in a dynamic environment.

The successful candidate will work closely with the Contracts Services Manager to ensure contract best practices are upheld within the Residential Care strategic business unit. This involves managing and monitoring Residential Care contracts, leases, and other contractual arrangements while supporting the evaluation of new agreements.

Main Responsibilities:

  • Manage and monitor Residential Care contracts and correspondence to ensure accuracy and timely completion.
  • Finalise resident agreements, processing payments in line with agreements.
  • Maintain and update client records, ensuring compliance with updates from the Department of Human Services/Services Australia.
  • Monitor leases and other contractual arrangements within Residential Care facilities.
  • Provide professional and timely responses to queries from Sales Consultants, facility staff, finance teams, residents, and their representatives.
  • Keep documentation updated, including signed agreements and milestone reports, issuing RAD receipts promptly.
  • Assist Accounts Receivable by clarifying fees, concessional status, and other charges as per RC agreements and policies.
  • Offer accurate and empathetic assistance during resident and authorised representative enquiries.

About You

To succeed in this role, you'll require:

  • A business or legal undergraduate degree or 3+ years of contract administrative experience.
  • Strong attention to detail and organisational skills.
  • Intermediate proficiency in Microsoft Office.
  • Desirable experience with systems like Epicor SLS, NeRa, or Capital Guardians.
  • Previous experience in aged care contracts or similar roles is advantageous.
  • Excellent communication, customer service, and stakeholder management skills.
  • Research and information management capabilities.
About the Salary

The estimated annual salary for this position is $80,000 - $110,000 AUD, depending on qualifications and experience.

Why Join Anglicare?

We offer a dynamic and supportive work environment where you can make a daily impact. At Anglicare, we value excellence, purpose, and compassion.

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