Career Growth Opportunity in Customer Relations

22 hours ago

Tweed Heads, New South Wales, Australia beBeeCustomerService Full time $90,000 - $110,000

**About the role:**

We are seeking a Customer Service Advisor to join our team in Tweed Heads South. This is a Permanent Part-Time position with 36 hours of work per week.

Key responsibilities:

  • You will be working directly with the local community, providing exceptional customer service and helping them achieve their financial goals.
  • As a Customer Service Advisor, you will be the face of our organization, working in-branch to deliver tailored solutions that meet the individual needs of our customers.
  • You will use your business skills to find new leads across wealth, insurance, home loan, and small business lending.

About us:

We pride ourselves on being a supportive team environment, where diversity and flexibility are valued. We aim to create better futures together by providing inclusive and accessible workplaces, products, and services for our customers, employees, and community.

What we offer:

  • A competitive salary and benefits package.
  • The opportunity to grow your career through online learning, training, and career planning tools.
  • Generous paid and unpaid parental leave for nominated primary and support carers.
  • Paid volunteer leave or secondments.
  • Superannuation contributions while on parental leave.

Requirements:

To be successful in this role, you will need:

  • Experience in customer service.
  • A solid track record of meeting sales targets.
  • The ability to communicate clearly and confidently with our customers, fostering great relationships and exceeding their expectations.
  • Previous experience working in a team environment.

What's it like to work here?

We strive to provide a culture that values diversity, flexibility, and inclusion. We champion equality and aim to make our workplace accessible for everyone.

Reasonable adjustments during recruitment:

If you require any reasonable adjustments during the recruitment process, please let us know. We are committed to providing a supportive culture and creating inclusive and accessible workplaces.

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