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Luxury Retail Manager

1 month ago

Perth Airport, Australia Frontline Recruitment Group Full time

Role Overview:

As a seasoned retail leader, you will oversee a team of passionate professionals in delivering exceptional shopping experiences within duty-free at a leading luxury travel retailer.

From beauty to technology, you will ensure seamless operations and elevate service standards, shaping unforgettable journeys for international travellers.

Key Responsibilities:

  • Lead a team of 10-30 retail professionals to achieve sales goals and deliver premium customer service.
  • Embrace a customer-centric approach by handling enquiries and concerns with professionalism and empathy.
  • Ensure compliance with company policies, regulations, and procedures.
  • Cultivate a positive work environment that fosters teamwork, motivation, and personal growth within the team.

Requirements:

To excel in this role, you should have:

  • Leadership experience within large format retail.
  • Strong interpersonal and communication skills to connect with customers and team members.
  • A mandatory COVID-19 vaccination in line with safety guidelines.
  • A Responsible Service of Alcohol (RSA) certificate.
  • Full working rights in Australia.
  • Flexibility to work various shifts in accordance with international flight schedules.

Benefits:

You can look forward to:

  • A competitive base salary ranging from $71,000 to $78,000, inclusive of any applicable penalties.
  • An opportunity to work in a vibrant and diverse airport environment.
  • Promising career growth and development within a renowned retail organization.
  • Exposure to international travellers, a chance to enhance your customer service skills, and create lasting memories.