Customer Service Team Leader

11 hours ago

Gold Coast, Queensland, Australia beBeeLeader Full time $90,000 - $110,000

Job Opportunity:

We are seeking a highly skilled and motivated leader to oversee the day-to-day operations of our food and beverage outlets.

About the Role:

This is a challenging leadership position in a fast-paced environment, requiring someone who thrives under pressure and leads by example.

Key Responsibilities:

  • Lead and motivate a diverse team to deliver exceptional guest experiences
  • Monitor costs, stock, and labour to ensure strong profitability
  • Manage staff rosters and ensure compliance with payroll and legislation
  • Contribute to menu ideas and implement upselling initiatives
  • Uphold safety and hygiene standards across all outlets

About You:

We are looking for an experienced leader with a proven track record in similar roles, who is able to drive performance, uplift team culture, and deliver exceptional service in high-volume environments.

Our Company:

We are a leading theme park and resort operator, offering a unique work environment and opportunities for career development.

Benefits:

  • Unlimited free access to our theme parks
  • Complimentary passes for friends and family
  • Food and retail discounts
  • Professional development opportunities

Outlets:

The Lobby Bar, Waterfall Café, The Shoreline Restaurant, Boat Shed Bar & Grill, Hatsuhana Japanese Restaurant, Melrose Pizzeria, In-Room Dining, and Functions & Events.

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