Customer Experience Advocate

24 hours ago

Cairns, Queensland, Australia beBeeAdministration Full time $64,000 - $79,000

Job Title: Customer Service Coordinator

 

We are seeking an individual with well-rounded interpersonal skills to support our home's administrative function.

You will empower and enhance operations by providing exceptional customer service, maintaining confidentiality of all company and employee matters, performing ad-hoc administrative tasks, provide support to the Office Manager and Admissions Coordinator as required.

Key Responsibilities:

  • Maintaining confidentiality of all company and employee matters
  • Performing ad-hoc administrative tasks to ensure smooth running of the home
  • Provide support to the Office Manager and Admissions Coordinator as required

Requirements:

  • Administrative experience in a fast-paced environment
  • Excellent written and verbal communication
  • Microsoft Office suite and competent use of internal systems
  • Well-developed interpersonal skills and multi-tasking capabilities
  • Reliability, and a well-organized approach
  • Previous experience in Administration within healthcare or Aged Care sector (desirable)
  • Proven ability to exercise initiative, autonomy and provide proactive support within a team

Benefits:

  • Flexible working environment giving better life balance and wellbeing
  • Opportunities to realise potential in an organisation that invests in personal development
  • Support to grow, learn, and explore new career pathways or specialisations across Australia
  • Salary packaging through Maxxia
  • Caring for wellbeing through discounts on health insurance and gym membership, and free access to counselling, financial guidance and personal support
  • Employee Referral Program, where financially rewarded for recommending friends for roles at Regis
  • Reward and recognition programs celebrating hard work

About Us:

Real impact starts with you. No matter your role, take pride in knowing you are making a real, lasting impact on people's lives and helping to shape the future of aged care in Australia. It is work you can feel good about.

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