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Front Office Operations Leader

3 weeks ago

Airlie Beach, Queensland, Australia beBeeHospitality Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Manager to lead our Front Office Team in delivering exceptional guest experiences. As a key member of our management team, you will be responsible for orchestrating the day-to-day operations of the hotel, fostering a positive and supportive work environment, and ensuring seamless interactions with guests.

Main Responsibilities
  • Taking the helm and guiding the hotel's operations with expertise and vision
  • Leading the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphere
  • Collaborating with guests, extending a helping hand to find solutions for any challenges that may arise
  • Contributing to roster planning and preparation
Requirements
  • Demonstrated expertise in Hotel Front Office Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader or Supervisor
  • Proficiency in using reservation and property management systems is a plus
  • Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills
  • Masterful in the art of both the written and spoken communication
Benefits
  • ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide
  • Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you
  • Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays
About Us

We welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining us, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.