Operations & Tech Management I - US Certificates Implementation Specialist

6 days ago


Logan City, Queensland, Australia Aon Hewitt Full time

Discover the World of Insurance Operations and join our team as a professional who will lead the implementation of the Certificate Center. As a key member of our team, you will be responsible for onboarding clients to this innovative system.

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  • Work with multiple stakeholders, including process owners, operations leaders, and end-users, on various projects.
  • Develop and maintain relationships with key stakeholders up to executive level field office.
  • Analyze complex issues and develop creative solutions to drive business growth and improve customer experiences.

Aon's Commitment to Diversity and Inclusion creates a welcoming environment for all colleagues to grow and develop.

">About This Role

This position offers the chance to work on complex projects, analyzing issues and developing creative solutions to drive business growth and improve customer experiences.

  • Understand key integration points between Bridge, Broker Desktop, and Certificate Center.
  • Troubleshoot and resolve sophisticated issues for clients.

Key Qualifications include:

  • 2+ years of Property & Casualty insurance experience with advanced understanding of Certificates of Insurance or insurance project management.
  • Experience with agency management/workflow systems and key integration points.
  • Strong attention to detail.

We Offer a Comprehensive Benefits Package that includes medical, dental, and vision insurance, paid time off, and opportunities for growth and development.



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