Customer Service Officer
3 weeks ago
Hearing Health Support Specialist
We are seeking a skilled and compassionate Hearing Health Support Specialist to join our team at Hearing Australia. As a key member of our team, you will provide exceptional customer service and support to clients of all backgrounds, ensuring they receive the best possible hearing health solutions.
Your Key Responsibilities
- Provide personalized support to clients, addressing their hearing health needs and concerns
- Assist with administrative tasks, including data entry, claims processing, and monthly reports
- Liaise with clients, clinicians, and other stakeholders to ensure seamless service delivery
- Perform minor hearing aid repairs and troubleshooting
- Contribute to the development of clinical services by identifying client needs and providing professional advice
What We Offer
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive hourly rate and generous superannuation package
- Flexible work arrangements to support work-life balance
Requirements
- Experience in customer service or a related field
- Intermediate to advanced computer literacy and familiarity with iPad applications
- Ability to work in a fast-paced environment and prioritize tasks effectively
Why Join Us?
Hearing Australia is a leader in hearing health, dedicated to empowering people through hearing solutions. As a Hearing Health Support Specialist, you will be part of a team that makes a real difference in people's lives. We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
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