Customer Service Delivery Expert

2 weeks ago


Footscray, Victoria, Australia Michael Page Full time

We are seeking a highly skilled Customer Service Delivery Expert to join our team at Michael Page in Footscray.

This is an excellent opportunity to work with a prominent player in the legal services industry, known for its strong reputation and commitment to excellence.

Job Summary

The successful candidate will be responsible for addressing customer queries and resolving issues in a timely manner, facilitating customer engagement through various channels, and contributing to the development of customer service strategies.

In addition, they will track customer engagement and compile reports on feedback, maintain a positive, empathetic, and professional attitude towards customers, and continuously improve customer satisfaction through expert conflict resolution.

Key Responsibilities
  • Addressing customer queries and resolving issues promptly
  • Facilitating customer engagement through multiple channels
  • Contributing to the development of customer service strategies
  • Tracking customer engagement and compiling reports on feedback
  • Maintaining a positive and professional attitude towards customers
  • Continuously improving customer satisfaction through expert conflict resolution
Requirements

To be successful in this role, the ideal candidate will have proven experience in a customer service role, excellent communication and interpersonal skills, high level proficiency in using customer management software, a problem-solving mindset with a strong focus on customer satisfaction, and a positive outlook and enthusiasm for learning new skills.

What We Offer
  • A competitive hourly rate of $37 plus superannuation
  • An opportunity to work in a fast-paced environment with a diverse and inclusive company culture
  • A temporary role with potential for growth and development
About Our Client

Our client is a leading company in the legal services sector, committed to delivering exceptional customer experiences. They offer a wide range of legal solutions tailored to meet the diverse needs of their clients.



  • Footscray, Victoria, Australia Michael Page Full time

    About the RoleWe are seeking a skilled Customer Engagement Expert to join our team in Footscray. As a key member of our customer service team, you will play a vital role in delivering exceptional experiences for our clients.The successful candidate will have proven experience in a customer-facing role, with excellent communication and interpersonal skills....


  • Footscray, Victoria, Australia Michael Page Full time

    About the RoleWe are seeking a highly skilled Customer Service Delivery Manager to join our team at Michael Page.Job DescriptionThe successful candidate will be responsible for delivering exceptional customer service, addressing queries and resolving issues in a timely manner. They will facilitate customer engagement through various channels, contribute to...


  • Footscray, Victoria, Australia Michael Page Full time

    About the RoleWe are seeking a highly skilled Customer Engagement Expert to join our team at Michael Page. As a key member of our client's legal services team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Addressing customer queries and resolving issues in a timely manner through...


  • Footscray, Victoria, Australia Greater Western Water Limited Full time

    We are seeking a highly skilled Procurement Specialist to join our team at Greater Western Water Limited. As a key member of our procurement function, you will be responsible for sourcing and procuring goods and services for our capital delivery projects.About the Role:The successful candidate will have a strong background in procurement, with experience in...


  • Footscray, Victoria, Australia Superior People Recruitment Full time

    Company OverviewSuperior People Recruitment is a leading recruitment agency specializing in connecting top talent with innovative companies across various industries.About the RoleWe are currently seeking an experienced Automotive Administration Specialist - Vehicle Registration Expert to join our team on a full-time basis. As a key member of our team, you...


  • Footscray, Victoria, Australia Greater Western Water Limited Full time

    About the OpportunityWe are seeking a highly skilled Sourcing and Procurement Expert to join our team at Greater Western Water Limited. As a key member of our procurement team, you will play a critical role in ensuring business needs are met while maintaining regulatory compliance and financial viability.ResponsibilitiesYou will manage complex sourcing...

  • Yard Assistant

    2 weeks ago


    Footscray, Victoria, Australia Metcash Full time

    About the PositionWe are currently seeking an enthusiastic and motivated individual to join our team as a Yard Assistant / Delivery Driver for our Metcash site in Footscray.This role will suit an outgoing individual with strong attention to detail and a focus on continuous improvement.Working with various team members, you will have excellent interpersonal...


  • Footscray, Victoria, Australia Michael Page Full time

    {"title": "Customer Engagement Specialist Role Description", "sections": [{"title": "Job Overview", "content": "At Michael Page, we are seeking a highly skilled Customer Engagement Specialist to join our team. As a Customer Engagement Specialist, you will be responsible for addressing customer queries and resolving issues in a timely manner."}, {"title":...


  • Footscray, Victoria, Australia Michael Page Full time

    Customer Engagement Specialist Job DescriptionWe are seeking a Customer Engagement Specialist to join our team at Michael Page. The successful candidate will have proven experience in a customer service role and excellent communication and interpersonal skills.Key Responsibilities:Addressing customer queries and resolving issues in a timely...


  • Footscray, Victoria, Australia Superior People Recruitment Full time

    Job SummaryAs a Pre-delivery Assistant – Vicroads Clerk at Superior People Recruitment, you will play a vital role in ensuring the smooth operation of our dealership. This full-time position involves a range of administrative and support duties to facilitate the seamless delivery of vehicles to our customers.Key ResponsibilitiesCompleting VicRoads...


  • Footscray, Victoria, Australia Michael Page Full time

    We are seeking a Customer Experience Liaison to join our team at Michael Page in Footscray. This is an excellent opportunity to contribute to enhancing customer experiences.Our ideal candidate will have proven experience in a customer service role, with excellent communication and interpersonal skills. They will also possess a high level of proficiency in...


  • Footscray, Victoria, Australia Repco Full time

    Repco Retail AssistantAre you passionate about delivering exceptional customer service in a fast-paced retail environment? Do you have a genuine interest in the automotive industry? Repco, Australia's leading supplier of automotive aftermarket parts, is seeking a Full-Time Retail Assistant to join our fantastic team at Repco Footscray.About the RoleWe are...


  • West Footscray, Victoria, Australia NEXTDC Ltd Full time

    About the RoleWe are seeking a Customer Service Agent to provide professional and efficient first points of contact for our customers and visitors within our facilities.Key ResponsibilitiesProvide excellent customer service, both over-the-phone and face-to-faceWork with internal teams to deliver a seamless customer experienceProvide accurate advice and...


  • Footscray, Victoria, Australia Metcash Full time

    About this OpportunityMetcash is seeking a highly motivated and enthusiastic individual to join our team as a casual Warehouse Delivery Associate in Footscray. This role will suit someone with strong attention to detail, excellent interpersonal skills, and the ability to work in a fast-paced environment.Key Responsibilities:Deliver exceptional customer...


  • Footscray, Victoria, Australia Michael Page Full time

    About Our CompanyOur client is a prominent player in the legal services industry, known for its strong reputation and commitment to excellence.What We Offer$37 per hour plus superannuation as a competitive salary packageA 6-month contract with opportunities for growth and developmentA chance to work in a diverse and inclusive company cultureLocated in...


  • Footscray, Victoria, Australia Nick Nitsiopoulos Full time

    About the Role:This is a permanent, full-time position where you will spend your day delivering and collecting linen, mats, and garments to our customers.You will be interacting with a wide range of customers from hospitality, healthcare, food production, and mining, making every day unique and exciting.As a delivery driver, you will have the autonomy to...


  • Footscray, Victoria, Australia Greater Western Water Limited Full time

    Job DescriptionWe are seeking a Strategic Policy Expert to join our team at Greater Western Water Limited. This is a full-time or part-time opportunity, with a fixed term until early December 2025.You will work closely with our Manager Strategy & Policy, GM Strategy & Partnerships, and Managing Directors' Office to help shape the future strategic direction...


  • Footscray, Victoria, Australia Victoria University Full time

    About the RoleThe Victoria University is seeking a highly skilled Dual Sector Quality Expert to support the Director Academic Quality and Standards and the Chief TAFE Officer in ensuring the delivery of TAFE courses meet regulatory requirements.This role will involve providing strategic advice to VU TAFE, identifying and mitigating risks, and finding...


  • Footscray, Victoria, Australia Western Private Hospital Full time

    Western Private Hospital is seeking an experienced and customer-focused individual to join our dynamic team as a permanent part-time Hospital Receptionist. This role involves delivering exceptional customer service experiences for patients and visitors, working collaboratively with colleagues, and utilizing effective communication skills.This is a fantastic...


  • Footscray, Victoria, Australia Greater Western Water Limited Full time

    About the RoleThis is an exciting opportunity to join Greater Western Water Limited as a Workplace Relations Expert - Enterprise Agreement Specialist. In this role, you will provide specialist advice and support on employee and industrial relations matters, ensuring compliance with relevant laws and regulations.Job DescriptionProvide expert guidance on...