Super Host

2 weeks ago

Sydney, New South Wales, Australia Veriu Group Full time

We are Veriu Group, a leading Australian-owned hotel group, looking for a skilled Super Host to join our team at Veriu Central in Sydney.

Key Responsibilities

As a Super Host, you will be responsible for:

  • Overseeing the front office, including complaint escalation and problem-solving, team management, and training
  • Ensuring a high level of guest services at check-in, check-out, and during stay
  • Creative ways to leave guests with a lasting memorable experience
  • Identifying new sales leads and encouraging the team to do the same
  • Managing emergency situations in a safe and professional manner
  • Building strong relationships with teammates and guests
  • Providing assistance in managing events and functions
  • Supporting the Hotel Manager in higher-level hotel management and admin tasks

Benefits

You'll have access to:

  • National career growth opportunities
  • Accelerated development in various hotel management or corporate areas
  • Comprehensive onboarding and ongoing support
  • The chance to join our Fast-Track Hotel Management Development program
  • Genuine flexibility and job security
  • A high-performing culture that values relationships and individuality
  • Generous referral bonuses
  • Discounts on accommodation across our network
  • Discounts on private health insurance
  • Access to our Employee Assistance Program

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