Domestic Services Provider

5 days ago

Sydney, New South Wales, Australia beBeeCleaning Full time $65,224
Housekeeping Professional

The purpose of this role is to provide an ability for a cleaning service to deliver housekeeping services.

  • Clear communication with customers to ensure that we understand their needs and our customers understand the outcome and how this will be achieved.
  • Provide specialist knowledge specific to your experience and knowledge base.
  • Ensure that all tasks and services are carried out in the safest possible way regardless of who is completing the task to minimise danger to our customers, our team and property.
  • Follow the cleaning checklist and calendar notes and support team members to do the same.
  • Communicate incidents, upselling opportunities, client concerns and unavailability and keep up to date with team chats.
  • Organise and maintain supplies and equipment.
  • Prepare equipment and supplies for services ahead of time, ensuring we have equipment needed and adequate time to arrive.
  • You are required to comply strictly with time recording procedures by entering your timesheets prior to payroll processing.
  • Maintain high quality customer service skills by providing emotional and social support to clients and understand the customers' needs prior to completing the service and understanding the satisfaction of the customer at the cessation of the service.
  • Maintain time management skills in the customers home to ensure the service will be completed to a high standard within the time allocated.

The above list is not exhaustive, and the role may change to meet the overall objectives of the business.

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