Product Specialist

6 days ago

Sydney, New South Wales, Australia beBeeTechnical Full time $90,000 - $140,000

Imagine working for a dynamic FinTech organization with genuine career pathways for your best and brightest.

This is an exciting opportunity to join a cutting-edge tech start-up as a Product Specialist in a global environment.

You will work closely with cross-functional teams, including software developers, product managers, implementation consultants, customer support, and QA/testers to enhance the product and integrate customer feedback into the development process.

Your role will be multi-faceted, requiring basic database skills and technical capabilities, as you will often be working within the database (Mongo) and with raw data.

You will engage with customers in a technical support capacity, providing excellent communication and stakeholder management experience.

The successful candidate will have a background in a similar technical support/product support role, with strong interpersonal skills and a sound understanding of what it takes to make customers happy.

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