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Parts Management Leader
2 months ago
We are seeking an exceptional Parts Manager to join our Hamilton branch team. As a key member of the branch leadership team, you will play a pivotal role in driving operational efficiency and customer satisfaction.
Key Responsibilities:- Develop and implement effective Parts processes and procedures to ensure seamless customer service and optimal inventory management.
- Collaborate with employees to identify and resolve systemic issues, ensuring high customer satisfaction and efficient operations.
- Monitor and analyze customer feedback to inform process improvements and drive business growth.
- Lead the Parts department in achieving operational excellence, with a focus on productivity, quality, and customer satisfaction.
- Develop and maintain strong relationships with customers, suppliers, and internal stakeholders to drive business success.
We are looking for a motivated and experienced leader who can drive results in a fast-paced environment. You will have a proven track record of success in a leadership role, with a strong focus on customer satisfaction and operational excellence.
- Previous experience in a leadership role or as a parts technician, with a strong understanding of Parts processes and procedures.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, suppliers, and internal stakeholders.
- Strong analytical and problem-solving skills, with the ability to drive process improvements and resolve complex issues.
- A collaborative mindset, with the ability to motivate and mentor team members to achieve departmental goals.
Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. We are a global team with one shared purpose: to enable our customers' success by providing practical and reliable equipment solutions and support.
We believe that outstanding people, combined with our committed and passionate culture, is key to our customers' success. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service and driving business growth, we encourage you to apply for this exciting opportunity.
