Front Office Concierge Superstar

2 days ago


Brisbane, Queensland, Australia Rydges Full time

About Rydges

Rydges is an Australian and New Zealand owned hospitality company with over 30 years of experience in delivering high-quality services across various locations. Our commitment to genuine local hospitality, combined with quality essentials and a 'too easy' service approach, sets us apart from the rest.

Our Culture

We strive to create a positive impact on our people, communities, and environment through our daily operations. Our values are built around creating unforgettable experiences for our guests, making every stay at Rydges truly special.

The Role

We are seeking a Concierge Superstar to join our Front Office team at Rydges South Bank Brisbane. As a key member of our operations team, you will play a vital role in exceeding guest expectations at every opportunity. Your exceptional customer service skills, attention to detail, and passion for delivering outstanding results will make all the difference in providing an unforgettable experience for our guests.

About the Job

  • You will be responsible for ensuring all guests receive a positive greeting upon arrival and departure.
  • You will provide guests with information on hotel services and local attractions/events.
  • You will order taxis and/or ride shares for guests as required.
  • You will deliver luggage, messages, mail, and special requests promptly and efficiently.
  • You will maintain the hotel lobby and entrance in an impeccable condition.

What We Offer

  • A competitive estimated salary of $45,000 - $60,000 per annum.
  • Incredible team member discounts from your first day on-the-job.
  • 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
  • Award-winning Bacchus Restaurant onsite.
  • Soleil Pool Bar for relaxing and socializing.

Requirements

  • Driver's license, manual preferred however not essential.
  • Excellent communication skills and customer service.
  • Attention to detail.
  • Excellent personal grooming and presentation.
  • The ability to handle pressure, multitask, and get the job done.
  • The ability to work a variety of shifts across the week.

Apply Now

If you're passionate about delivering exceptional customer service and want to be part of a dynamic team, apply now to become a Front Office Concierge Superstar at Rydges South Bank Brisbane.



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