
Chief Customer Champion
5 days ago
We are seeking a dynamic and motivated professional to champion the success of our customers by ensuring they achieve their desired outcomes and extract maximum value from our solutions.
\This high-impact role blends operational excellence with hands-on customer engagement, offering the opportunity to shape the future of customer success within our organization and drive long-term value for both customers and the company.
\- Liaise with customers directly and engage internal teams as required.
Key Responsibilities:
\- Oversee the onboarding, adoption, and ongoing success of strategic customer accounts.
- Collaborate with Sales, Product, and Support teams to deliver seamless and exceptional customer experience.
- Drive customer renewals and identify expansion opportunities to achieve revenue growth.
Requirements:
\- 7+ years of experience in Customer Success or Account Management role
- Relevant tertiary qualifications in business management, customer success, marketing, or related discipline
About this Role:
\Our team is committed to prioritizing collaboration, innovation, and customer satisfaction to drive long-term value for both our customers and employees.
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